A mistaken notion among SMBs is that enterprise resource planning (ERP) software was developed for big enterprise, for large manufacturers and processors, as well as the shipping and distribution sector.
But more and more small to medium-size companies, including start ups, can benefit with the ERP platform.
So, what is ERP software?
The backbone of ERP software, such as Microsoft Dynamics GP, is its ability to handle an array of business management needs, as well as automate a slew of back office tasks.
In the past, these functions were handled via separate programs and applications, and none provided the integration to render decision more a more intuitive process. Today, those processes gather data across all departments, and even some third-party programs, for real-time updates.
As today’s SMBs migrate more toward both ERP and CRM software, they are leaving behind legacy programs that have been so customized and fine-tuned that they remain but isolated silos filled with unusable, or inaccessible, data.
In fact, such ‘over customization’ is simply no longer considered practical, or “in vogue,” as noted on a TechTarget posting. In short, the perfect balance is some customization within the ERP modules, according to Jon Reed, co-founder, Diginocima:
“‘There was a time when companies were much more aggressive about customizing their ERP systems, and they’re starting to learn that that generally isn’t a good idea…upgrades have exposed the problem with ERP customization from a cost and management perspective.
“‘When companies are forced to upgrade their systems, which they often are, they’re stuck will all this custom code that becomes a hindrance to moving ahead,'” he said.
ERP software is a powerful business tool. Contact us to learn more about our line up of Dynamics ERP/CRM software.