As a small-to-medium size business owner you are well aware of the two, distinct sides of the company: one relates to the financial component, while the other focuses on operations. Together, their data drives customer relations and overall profitability.
This differentiation defines the two components at-the-ready within today’s CRM and ERP software, including Dynamics Solomon (SL). The modules are completely scalable, and provide collection of viable data from all departments; the platform offers analytics, monitors tasks and, ultimately, delivers real-time data to decision makers.
Buyers just starting the process of ‘looking’ for the right suite to purchase may not realize that Dynamics SL is primarily a project-based ERP system. The platform not only allows detailed monitoring of projects, including costs associated with each job, but its functions carry over into manufacturing, field services as well as supply chain management.
Users of productivity software are provided with customizable Dashboards to pinpoint areas of responsibility as well as to look for problem areas.
As business continue to make inroads after the 2008 economic debacle, the need for better productivity takes priority. In fact, a Gartner blogger indicated as such in a post a couple of years after 2008:
“achieving productivity gains requires changing the way people work so they work smarter, achieve more, deliver greater quality and realize the value of their efforts.” (Mark P. McDonald)
Moreover, the trend today points to the many tools that make ERP and CRM powerful business tools. For example, Dynamics SL integrates with Office 365, all to better manage customer relations and productivity.
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