(888)377-3955 Customer Service Your cart: 0 Item Check Out

Product Overview

Business Ready Licensing for Microsoft Dynamics GP

Microsoft Dynamics business management solutions are designed to help automate your unique business processes and accelerate your organization’s success. This guide will take you through how each of the product modules available within Microsoft Dynamics GP can help propel your business forward—the components are grouped by the functional area they address to help you see the impact on your business.

Depending on the level of functionality your business needs, you have the choice of 3 Editions available in Business Ready Licensing:

The BUSINESS ESSENTIALS EDITION is for customers who need core financial management and trade functionality.

The ADVANCED MANAGEMENT EDITION is the preferred solution for growing, mid-market, or high functional needs customers who are looking for an adaptive solu- tion with a broad set of functionality, including all functionality included in the Business Essentials Edition.

ADVANCED MANAGEMENT ENTERPRISE (individual components) extends the Advanced Management Edition with additional modules that provide customers with complex needs access to a rich set of advanced functionality.

A LA CARTE MODULES (individual components) are also available a la carte to serve your unique business needs.

 

 

Financial Management

GENERAL LEDGER WITH AFA
Manage the heart of your business with intelligent accounting and analysis capabilities that sharply reduce time and effort for key tasks and deliver flexible, fast ways to track and analyze financial information.

ANALYTICAL ACCOUNTING
Classify, report, and analyze financial transactions based upon your specific business needs with wizard- driven inquiries that integrate with Microsoft® Office Excel® and Microsoft Dynamics® GP SmartLists. Analyze transactions across your entire organization with smooth integration across modules in Microsoft Dynamics GP.

FIXED ASSET MANAGEMENT
Improve financial control and put company assets to the best possible use with tools for tracking, analyzing,  and manipulating fixed assets.

INTERCOMPANY
Efficiently set up, enter, and maintain relationships between companies so that revenues or expenses incurred  in one company can be tracked as “due to” or “due from” amounts in other companies.

NATIONAL ACCOUNTS
Streamline complex processes with the ability to create parent/child relationships between customer accounts and apply cash receipts across members of National Account.

MULTICURRENCY MANAGEMENT
Take control of multinational operations and manage currency transactions smoothly and efficiently with  flexible, powerful multicurrency capabilities.

eEXPENSE
Streamline expense management processes, eliminate paper receipts, and enable employees to create and submit reports any time, from any location.

AUDIT TRAILS
Verify the accuracy of financial statements and help ensure regulatory compliance with tools for capturing,  archiving, and tracking data and transactions from their original point of entry in the accounting system.

ELECTRONIC SIGNATURES
Set up preventative authorization controls that can be activated at any place in the system where data is changed.

ENCUMBRANCE MANAGEMENT
Not-for-profit, public sector or other organizations managing encumbrances can easily locate and track  budget information, query current or historical encumbrances, and streamline period-end and year-end reporting processes.

GRANT MANAGEMENT
Not-for-profit and public sector organizations can automate grant management processes to track funds  more easily, demonstrate accountability, and help attract future funding.

FIELD LEVEL SECURITY
Control access to data throughout Microsoft Dynamics GP by managing security restrictions on individual data fields, windows, and forms.

ACCOUNT LEVEL SECURITY
Enhance security and account views by allowing users to enter, edit, and view information from a reduced account set, based on the access granted for General Ledger accounts on a per-user basis.

Cash Management

BANK RECONCILIATION
Manage all bank-related transactions through a single, automated process and ensure fast access and tight control for mission-critical financial information.

CASH FLOW MANAGEMENT
Make timely, informed financial decisions with customizable information views and forecasting tools that  enable you to control, predict, and monitor inflows and outflows.

PAYABLES MANAGEMENT
Improve your control over expenses with up-to-the-minute payables information, comprehensive vendor management, and payment scheduling and tracking while automating routine and complex tasks.

RECEIVABLES MANAGEMENT
Maintain tight control over accounts receivable, manage sales made on accounts, and drive down overhead costs with integrated capabilities for tracking invoices, processing receipts, and analyzing customer activity.

CUSTOMER/VENDOR CONSOLIDATIONS
Quickly transfer information between Receivables Management and Payables Management to create a customer record that uses information already available in a vendor record, and vice versa.

REFUND CHECKS
Automatically generate receivables debit memos for customers with credit balances and print refund checks using Payables Management.

COLLECTIONS MANAGEMENT
Minimize collections workload, improve your cash flow, and reduce bad debt expense with customizable  information views and automated bad debt management tools.

ELECTRONIC BANK MANAGEMENT
Streamline set-up, entry, maintenance, and reconciliation for all transactions that appear on your bank statement—including payments to creditors, cash receipts from debtors, and bank charges.

ELECTRONIC BANK RECONCILIATION
Take advantage of integration with Bank Reconciliation to automate electronic reconciliation and manage- ment for transactions, adjustments, and exceptions, using tools that work with any bank that supports automatic reconciliation.

ELECTRONIC FUNDS TRANSFER FOR PAYABLES MANAGEMENT
Securely transfer payments by transmitting your payables to the bank after you’ve processed them.

ELECTRONIC FUNDS TRANSFER FOR RECEIVABLES MANAGEMENT
Transfer sales batches with associated payments and automatically generate an electronic file for  banking transfers.

LOCKBOX PROCESSING
Automatically import and apply customer payment information from a lockbox transaction file provided  by your bank. Lockbox Processing provides reliable receivables information, improved funds availability, increased productivity, and greater fraud protection.

SAFE PAY
Easily add Positive Pay functionality, including daily exporting of checks for comparison by the bank when checks are presented for payment.

REVENUE/EXPENSE DEFERRALS
Simplify deferring revenues or distributing expenses with the ability to make entries for future periods within General Ledger, Receivables Management, Payables Management, Sales Order Processing, Purchase Order Processing, and Invoicing.

 

Business Intelligence and Reporting

SMARTLIST BUILDER
Create customized SmartLists that enable you to quickly link Microsoft Dynamics GP, easily add new fields  to SmartList windows, and analyze data according to the criteria you define.

REPORT WRITER
Modify existing or create new Microsoft Dynamics GP reports with an easy to use drag and drop design interface.

ANALYSIS CUBES AND ANALYSIS CUBES LIBRARY
Produce analytical views of key business metrics through automated report building and OLAP queries to take full advantage of Microsoft SQL ServerTM 2000 and SQL Server 2005 to enable people to analyze information from multiple angles and formats and make strategic decisions based on accurate and timely information.

KEY PERFORMANCE INDICATORS
Define and deliver Web-based, personalized views of key performance indicators (KPIs) to individuals’  desktops so that they can monitor and make strategic decisions on business performance.

CRYSTAL REPORTS PROFESSIONAL
Transform Microsoft Dynamics GP data into presentation-quality information with tools for building compelling, graphical views of business data. (Initial purchase includes 1 named user.)

ELECTRONIC DOCUMENT DELIVERY
Organize and schedule the e-mail message delivery of invoices, credit memos, and other sales documents to your customers in XML, HTML, Microsoft Office Excel, or PDF formats.

MICROSOFT FORECASTER
Meet business objectives and gain competitive advantage with budgeting and planning capabilities that allow you to plan more effectively and respond quickly to changing business needs. (1 named user/AM user) *Additional users sold separately

MICROSOFT FRx DESKTOP USER
Master your financial reporting process with comprehensive, highly customizable financial and management  reports that are easy to create, distribute, and use. (1 user/BE user)

FRx REPORT MANAGER
Bring together all the documents you need to deliver customized, comprehensive financial information across  your organization.

FRx CURRENCY TRANSLATION
Create financial statements based upon the General Ledger “home” currency and then easily translate state- ments into other currencies for reporting and further analysis.

FRx REPORT SERVER
Automate scheduling and production for reports that you run and distribute on a regular basis.

FRx WEBPORT
Publish, store, and manage Microsoft FRx reports and other relevant documents on a security-enhanced Web site.

FRx DRILLDOWN VIEWER
Review detailed reports while working online or offline, including the ability to drill down to transaction-level  detail without accessing the general ledger or company network.

FRx REPORT DESIGNER USERS
Create, generate, and maintain boardroom-quality financial reports from your desktop, without the need  to call on help from IT staff or a database professional.

FRx REPORT LAUNCHER
Select pre-existing reports, specify output options, and generate the reports you need, all on an on-demand basis, with the ability to drill down to transaction detail level while maintaining the original report design.

ENTERPRISE REPORTING
Automate reporting procedures unique to complex, distributed environments for complete control over consolidations, financial reporting, budgeting, and analysis.

 

Supply Chain Management

Sales & Receivables

INVOICING
Improve invoicing efficiency with capabilities that include single-window entry for all vital information, batch  processing, and easy return transaction processing.

SALES ORDER PROCESSING WITH ADVANCED INVOICING
Streamline and automate the entire sales ordering process to serve top customers more effectively, maintain tight control over fulfillment and invoicing, and minimize shipping and labor costs.

EXTENDED PRICING
Equip your sales team to improve customer satisfaction and beat the competition by creating flexible pricing  options and rules for each customer.

ORDER MANAGEMENT
Give salespeople and customers protected access to online information that allows them to place and update orders via an out-of-the-box, business-to-business browser-based portal, with goals of saving time and increasing the accuracy of orders.

Inventory

INVENTORY CONTROL
By controlling inventory effectively and setting prices on a customer-by-customer basis, you can reduce operating costs and achieve the fast, efficient fulfillment that keeps them coming back.

BILL OF MATERIALS
Increase productivity with fast, flexible tracking for components and subassemblies used in light manufacturing  and similar production and assembly operations.

ADVANCED DISTRIBUTION
Smoothly tailor distribution to control speed, accuracy, and costs; for example, create user-defined sales  fulfillment workflows, define process holds, and ensure that all drop-ship line items meet requirements.

ADVANCED PICKING
Keep pace with competitive markets and low margins. Advanced Picking capabilities provide you with  the flexibility needed to reduce handling and increase accuracy for both single and multi-site warehouse  operations.

AVAILABLE TO PROMISE
Help ensure the right inventory is available at the right time to meet customer needs, make firm delivery  promises, and boost profitability.

Purchasing and Returns

PURCHASE ORDER PROCESSING/RECEIVINGS
Manage vital commitments and build lasting vendor relationships with deep functionality that includes automated purchasing and approval processes, flexible extended pricing, and blanket purchase orders.

LANDED COST
Ensure start-to-finish accuracy with the ability to track and update the total cost associated with an inventory  item—including freight, insurance, and duties—and then automatically assign or modify these costs on a purchase order as items are received.

PO GENERATOR
Automate purchasing with order point or minimum/maximum settings that determine quantities needed based on the stock situation related to stock goals and generate a suggested purchase order.

REQUISITION MANAGEMENT
Help increase control and reduce paperwork by enabling employees to enter purchase requisitions online for manager approval and automatic transfer to Purchase Order Processing.

RETURNS MANAGEMENT
Meet customer, vendor, and business requirements with automated returns processing, accurate crediting for sales invoices and returns management authorizations, and efficient transfer of returned items to the  main warehouse.

 

Manufacturing

MANUFACTURING BILL OF MATERIALS
Maximize production efficiency, support time-to-market goals, and cut inventory costs across the extended  enterprise by tightly integrating different types of bills and customized definitions into manufacturing  operations.

MANUFACTURING ORDER PROCESSING
Efficiently track and manage the entire cycle of order processing, including detailed production costs, work  orders, routings, outsourcing, and work center definitions.

MASTER PRODUCTION SCHEDULING
Gather information from sales forecasts to form a single, comprehensive production schedule and automati- cally create manufacturing orders.

MATERIALS REQUIREMENTS PLANNING
Gain the deep visibility into material requirements that can translate into more effective resource planning — helping reduce stock outages, drive down inventory costs, and streamline the production process.

CAPACITY REQUIREMENTS PLANNING
Establish and measure overall work capacity, as well as compare established capacity—defined through work  center calendars, employee, and machine efficiencies—with the amount of work you want done, defined  through routing times, manufacturing order requirements, and other specifications.

ENGINEERING CHANGE MANAGEMENT
Organize and control the dynamic process of adapting processes and components to accommodate new technologies and increasing customer demands.

JOB COSTING
Deliver a comprehensive view of production profitability by capturing all costs related to a job when they  occur and consolidating them within a central location that’s easy to access and manage.

MICROSOFT DEMAND PLANNER
Balance supply and demand improve forecast quality by establishing a well-defined process for demand  planning—or simplifying your current process.

QUALITY ASSURANCE
Design testing procedures of incoming materials, helping ensure that you start with the quality of raw materials you require and reduce manufacturing delays, rework, and scrap.

SALES CONFIGURATOR
Efficiently incorporate information from various modules—including Inventory Control, Bill of Materials,  Routings, and Sales Order Processing—and generate manufacturing orders for the configured items.

SALES FORECASTING
Increase collaboration, bridge communication gaps, and enable sales and manufacturing managers to gauge the impact of a variety of economic or environmental forces on production and proactively manage change.

 

Project Management

PROJECT ACCOUNTING
Maintain tight control over project direction, execution, and budget; support resources effectively; and ensure accurate billing and accounting through tight integration with company financials.

TIME & EXPENSE
Capture, review, and approve project time and expense data on the Web, enabling prompt, accurate customer invoicing and efficient reimbursement for out-of-pocket employee expenses.

 

Customer Relationship Management—Field Service

CONTRACT ADMINISTRATION
Improve service delivery, accuracy, and accountability with tools that simplify and streamline contract management, including setup and flexible maintenance for all contract items, documents, and requirements.

SERVICE CALL MANAGEMENT
Efficiently enter customer service requests; dispatch technicians; manage parts, labor, and miscellaneous  charges; and bill customers for time and material services.

FIELD SERVICE ANYWHERE
Empower technicians to keep track of service calls while working in the field, using mobile devices and laptop  PCs to log, receive, prioritize, and respond to service calls—with the assurance of automatic data synchroni- zation with Microsoft Dynamics GP.

DEPOT MANAGEMENT
Enter work orders; schedule and track activities within your internal repair facility; and track usage of parts and labor in the repair process.

PREVENTIVE MAINTENANCE
Save time and reduce manual tasks by automatically generating service calls for preventive maintenance work.

MICROSOFT DYNAMICS CRM PROFESSIONAL SERVER
Create and easily maintain a clear picture of customers—including complex supply chain relationships with partners and suppliers—from first contact through purchase and post-sales, using a comprehensive customer  relationship management solution that’s easy to learn and use.

MICROSOFT DYNAMICS CRM CONNECTOR FOR MICROSOFT DYNAMICS GP
Increase consistency and accuracy in billing and forecasting, streamline operational costs and processes by eliminating redundancies, and promote increased organizational efficiencies that deliver strategic business  impact by synchronizing and integrating data within Microsoft Dynamics CRM and Microsoft Dynamics GP.

 

Human Resource Management

PAYROLL
Automate payroll processing, equip staff to handle complex and changing payroll requirements, and offer better service to your employees while reducing necessary overhead costs.

ADVANCED PAYROLL
Extend Payroll capabilities with Pay Policy Manager, Labor Accrual Manager, Advanced Labor Reporting, and Payroll Hours to General Ledger functionality.

FEDERAL MAGNETIC MEDIA
Help maintain full compliance with government reporting requirements by generating Federal Magnetic Media files.

PAYROLL CONNECT
Automate data transfer from ADP/PC Payroll for Windows® into General Ledger, using a turnkey solution that eliminates the need to re-enter data.

PAYROLL DIRECT DEPOSIT
Add payroll funds to employees’ bank, savings and loan, or credit union accounts through an automated clearing house (ACH) file, with no limit on the number of accounts or financial institutions for any  employee’s payroll.

HUMAN RESOURCES
Make fast, strategic decisions for attracting and retaining top talent, process payroll more efficiently,  and offer employees better services and programs with customizable hiring processes, scheduling, pay rates, and performance evaluation tools.

ADVANCED HUMAN RESOURCES
Extend Payroll and Human Resources capabilities with Benefit Lifecycle Manager, Certification, License and  Training Manager, and Employee Health and Wellness functionality.

HRM SELF SERVICE SUITE
Take advantage of an online solution that connects human resources data with payroll data and enables employees to view and update personal information from any Web browser.

EMPLOYEE PAY
Enhance employee pay definition by calculating different pay rates per employee based on company,  department, position, or shift. Also part of the HRM Self Service Suite.

EMPLOYEE PROFILE
Also part of the HRM Self Service Suite.

RECRUITMENT
Empower employees to apply for job openings online and then view the status of their submitted applica- tions. Also part of the HRM Self Service Suite. Managers can post job openings, view applications, and track the cost incurred by the company to fill a position.

SKILLS & TRAINING
Equip employees and their managers with online views of role-specific education, skills, and training information. Also part of the HRM Self Service Suite.

TIME & ATTENDANCE
Allows employees to submit timecards, request time off, and review vacation and sick balances online. Also a part of the HRM Self Service Suite.

BENEFIT SELF SERVICE SUITE
Streamline the open enrollment process with automated transfer of information to Human Resources, which helps eliminate paper-based systems, reduce data re-entry, and free staff to focus on higher priorities, like strategic management.

 

Collaborative workspace

BUSINESS PORTAL
Unlock business potential with a Web-based SharePoint portal that gives employees, customers, and business partners roles-tailored secure access to applications and collaborative information across the organization.

BP NAMED EMPLOYEE USER/CUSTOMER USERS
Streamline full user access by providing secure browser-based access to Microsoft Dynamics GP data to employees and customers.

 

Configuration & Development

CUSTOMIZATION SITE LICENSE
Deploy Modifier with Visual Basic for Applications solutions developed by a third party if you are not licensed  for the Modifier module.

INTEGRATION MANAGER—CONVERSIONS
Migrate data from most common database formats or desktop applications into Microsoft Dynamics GP— a time-sensitive conversion tool to assist in a smooth transition from previous financial systems.

INTEGRATION MANAGER—DISTRIBUTION (POP, SOP, INV)
Integrate data from other systems on a onetime or continuous basis into Microsoft Dynamics GP Purchase Order Processing, Sales Order Processing, and Inventory modules—strong security and data integrity checks, as well as scheduling and customized data processing, provide a dependable, efficient, and easy to use data  integration experience.

INTEGRATION MANAGER—FINANCIALS (GL, RM, PM, FA, BR, PAYROLL, PROJECT)
Integrate data from other systems on a onetime or continuous basis into Microsoft Dynamics GP Financial, Payroll, and Project modules—strong security and data integrity checks, as well as scheduling and custom- ized data processing, provide a dependable, efficient, and easy to use integration experience.

EXTENDER
Personalize your data collection by linking additional windows that are easily created by non-developers, expand notes and macros, and launch ad hoc queries that are based on the new business information you are able to collect.

DEVELOPER TOOLKIT FOR MICROSOFT DYNAMICS GP
Connect external applications and extend and personalize Microsoft Dynamics GP with Visual Studio Tools, Web Services, and eConnect, which provide an industry standard .NET and composite application develop- ment platform and connectivity to Microsoft Dynamics GP.

DEXTERITY
Add custom business logic to the Microsoft Dynamics GP application using an English-like scripting language and a WYSIWYG layout window to design forms visually with the same look and feel as those within Microsoft Dynamics GP.

MODIFIER WITH VISUAL BASIC FOR APPLICATIONS
Modify the appearance and functionality of any Microsoft Dynamics GP or Dexterity-based third party window, add new fields, or change global resources to affect the entire application.

SECURITY MANAGEMENT
Manage roles-based user security quickly and effectively with powerful, easy-to-use tools that simplify configuration and management processes, yet provide high levels of protection for your system.

PROCESS SERVER
Improve system performance by offloading and distributing processor-intensive tasks to idle, under-utilized,  or dedicated process servers and freeing up personal computer resources. Automate load balancing to efficiently utilize system resources.

Microsoft Dynamics NAV: Simple, smart, innovative

Since 1983, Microsoft Dynamics®    NAV has delivered the functionality, performance, and ease of use that powers diverse businesses around the world. From financials and supply chain management to manufacturing and operations, Microsoft Dynamics NAV brings people and systems together to help you run your business more efficiently.


Whether you are an existing customer evaluating options to expand your solution with additional granules, or are considering Microsoft Dynamics NAV as your company’s new financial management solution, this guide provides an overview of the product granules available within Microsoft Dynamics NAV grouped by the functional area they address across your business.

The BUSINESS ESSENTIALS EDITION is for customers who need core financial management and trade functionality.

The ADVANCED MANAGEMENT EDITION is the preferred solution for growing, midmarket, or high-functional-needs customers who are looking for an adaptive solution with a broad set of functionality, including all functionality included in the Business Essentials Edition.

Additional components are available to Business Essentials and Advanced Management customers. Each offering, Business Essentials or Advanced Management, gives access to a specific set of a la carte granules that provide a richer set of features and functionality to serve unique business needs.

A LA CARTE GRANULES (individual components) are also available a la carte to serve your unique business needs.

 

Foundation Pack

ADVANCED MANAGEMENT EDITION FOUNDATION PACK (INCLUDES 1 USER)
Business Ready Licensing Advanced Management Edition is the preferred solution for growing midmarket customers who are looking for an adaptive solution with a broad set of functionality. It includes all Business Essentials Edition functionality, plus Business Intelligence and Reporting, Manufacturing, Advanced Supply Chain Management (Bill of Materials, Requisition Management), Advanced Financial Management (Collection, Cash Management), Project Management, and more.

APPLICATION SERVER (1 INSTANCE)*
Application Server is required for an n-tier solution, including User Portal, Commerce Portal, and Commerce Gateway. Each internal user requires one (1) Web User to access the solution with any device via the Application Server. Any third-party access through the Application Server also requires one (1) web user per internal user. Excluded from this are those Microsoft Dynamics products or agreements made explicitly with third parties, for which another type of user exists. Access to graphical viewing is not included in the Application Server. To access graphics from Microsoft Dynamics NAV data, a C/FRONT granule is also required.
* One instance is included in the Foundation Pack. Additional instances can be purchased a la carte.

BANK ACCOUNT MANAGEMENT
Manage an unlimited number of bank accounts in both local and foreign currencies.

BUSINESS ESSENTIALS EDITION FOUNDATION PACK (INCLUDES 1 USER)
Business Ready Licensing Business Essentials Edition is designed for companies that need core financial management and trade functionality. Such functionality includes Basic Financials Management granules (such as General Ledger and Fixed Assets), Basic Supply Chain Management, Basic Sales Management (Sales, Purchasing, and Inventory), and Basic Configuration and Development Tools. Businesses can benefit from the Business Essentials Edition, add project management through a la carte granules, and expand smoothly to the Advanced Management Edition when the need for more advanced functionality arises.

MICROSOFT SQL SERVER OPTION (DOES NOT INCLUDE MICROSOFT SQL SERVER LICENSE)
A single-user solution and a multiuser solution require Microsoft® SQL Server® configuration. If the solution is later moved to another platform, the new server must be configured. The original server platform will no longer be valid. To run multiple servers, you must buy multiple licenses. Only one license can be used to run one server (database) for the purpose of creating and maintaining your own data and accounts. This also includes the Microsoft Desktop Edition. Exceptions: You can start the server program several times to connect several networks to the same server (database). You can start several servers (databases) at the same time with the same license for the specific purpose of testing and developing.

PERMISSIONS
Assign and limit user permissions with this advanced and detailed system. Control access to each table, form, report, data port, codeunit, XMLport, and menu unit of Microsoft Dynamics NAV. Assign customized menus and windows to users so each user can access only the functions necessary for his or her job.

SALESPEOPLE/PURCHASERS
Keep track of purchases and sales per person by assigning purchasers to vendors and salespeople to customers. Purchasers and salespersons are tracked in the Vendor Ledger, Customer Ledger, Item Ledger, Job Ledger, and Resource Ledger. Statistics are generated about individual salespeople and purchasers based on this information, which can be used for calculating commissions.

UNLIMITED COMPANIES
Provide competitive pricing if your business needs more than one company.

USER IDS AND PASSWORDS
Create user IDs and passwords to limit access to the information in Microsoft Dynamics NAV to selected individuals. Control access to the solution and give all designated users full permissions. These security features are a function of the Microsoft Dynamics NAV database. This granule can be used alone or in combination with the Permissions granule.

WINDOWS NT (INTEL)
A multiuser solution requires the server to be configured. If the solution is later moved to another platform, the new server must be configured and the original server platform will no longer be valid.

To run multiple servers, you must buy multiple licenses. Only one license can be used to run one server (database) for the purpose of creating and maintaining your own data and accounts. Exceptions: You can start the server program several times to connect several networks to the same server (database). You can start several servers (databases) at the same time with the same license for the specific purpose of testing and developing.

 

Users

FULL ACCESS BRL AM USER
Add concurrent, full-access users to the Advanced Management Edition Foundation Pack.

FULL ACCESS BRL BE USER
Add concurrent, full-access users to the Business Essentials Edition Foundation Pack.

WEB USERS (1)
Provide an internal, casual user with access to the solution via a web browser.

WEB USERS (25)
Provide access to 25 more web users of the solution.

WEB USERS (100)
Provide access to 100 more web users of the solution.

 

Financial Management

General

ACCOUNTS SCHEDULES
Arrange financial reports based on the figures in the chart of accounts and budgets, but using a different arrangement of financial figures, texts, or details than in the chart of accounts. Choose the accounts you want to include (or exclude), change the order of the accounts, combine figures in various ways, and set up which columns to print. In addition, you can make simple calculations.

ALLOCATIONS
Allocate general ledger entries to combinations of accounts, departments, and projects using allocation keys based on amount, percentage, or quantity.

BASIC GENERAL LEDGER (INCLUDES 1 USER)
This granule includes all the basic functionality necessary for setting up a company and posting to the general ledger, chart of accounts, general journals, VAT facilities, recurring journals, and source codes. Also includes:

  • Facilities for internal and external reporting.
  • Approval of sales and purchase documents.
  • Posting and reporting in your company’s base currency.
  • Posting and reporting in an additional currency with the addition of the Multiple Currencies granule.
  • Capability to export data from any form to Microsoft Word or Microsoft Excel® using style sheets.
  • Capability to link to external documents.
  • Two languages—U.S. English and one other.
  • Set up sales and purchase documents archiving.

BASIC XBRL
Export documents from Microsoft Dynamics NAV in XBRL (Extensible Business Reporting Language) format and import XBRL taxonomies into Microsoft Dynamics NAV from the Internet, email, or other systems. XBRL is an XML-based specification that uses accepted financial reporting standards based on standardized, underlying data tags. The granule includes:

  • Capability to map your general ledger to XBRL taxonomies so that the same XBRL document instance can be used for various purposes, independent of the format required by the receiver of the document.
  • Support for the XBRL 2.0 Specification released by the XBRL Consortium.

BUDGETS
Work with budgets in general ledger accounts. After you have created a budget, you can print a balance that shows variances to the budget by percentage. Work with multiple budgets at one time. For example, work with a 100 percent budget, a 110 percent budget, and so on. Budgets are generally entered per period for the relevant general ledger accounts.

CHANGE LOG
Log user changes made to Microsoft Dynamics NAV master data. You can log all direct modifications a user makes to the data in the database, except for changes to “working documents” such as journals, sales orders, and purchase orders. The change log functionality makes it possible to get a chronological list of all changes to any field in any table (except those “working documents” just mentioned) and to identify by user ID who made the changes.

CONSOLIDATION
Consolidate companies in Microsoft Dynamics NAV. The companies can come from one or from several different Microsoft Dynamics NAV databases or other files, and you can import and export financial information in this granule. If data used is retrieved from several Microsoft Dynamics NAV solutions, use this granule only in the parent company.

INTERCOMPANY POSTINGS
Manage accounting for more than one company in the same posting process. The companies can be in the same or in one of several different Microsoft Dynamics NAV databases. You can also send documents to partner companies. Users control the document flow through an Inbox/Outbox feature, and transactions are completed as general journal transactions or through receivables and payables, which enables the use of currencies and correct reconciliation.

RESPONSIBILITY CENTERS
Set up profit centers and/or cost centers. A company can sell items with specific prices and that are related to a responsibility center. You can tie a user to a responsibility center so that only sales and purchase documents related to the particular user are displayed. Users get assistance with entering extra data, such as dimensions and location codes.

Fixed Assets


BASIC FIXED ASSETS
Keep track of fixed assets such as buildings, machinery, and equipment. You can also post various fixed-asset transactions: acquisitions, depreciation, write-downs, appreciation, and disposal. For each fixed asset, you set up depreciation books in which the methods and other conditions used for calculating depreciation are defined. You can set up an unlimited number of depreciation books to satisfy legal requirements, and for tax and internal accounting purposes. This granule is well suited for international companies that need to use many depreciation methods.

FIXED ASSETS ALLOCATIONS
Allocate different percentages of fixed asset transactions, such as acquisition cost and depreciation, to different departments or projects by using allocation keys. Useful for when several departments share a fixed asset.

INSURANCE*
Keep track of insurance coverage and annual insurance premiums for your fixed assets and easily determine whether your assets are under-insured or over-insured. You can attach each asset to one or more insurance policies and also index insurance amounts.
*Only available a la carte for the Advanced Management version.

MAINTENANCE*
Record maintenance and service expenses for each fixed asset. Get the detailed information you need to analyze and make decisions about the renewal and disposal of fixed assets. This granule integrates with General Ledger.
*Only available a la carte for the Advanced Management version.

RECLASSIFICATION
Reclassify a fixed asset or part of a fixed asset—for example, from one department to another. You can split one fixed asset into several fixed assets, or combine several fixed assets into one fixed asset. When you need to dispose of one part of a fixed asset, you can split it into two assets and then dispose of the appropriate one.

Cash Management

BANK ACCOUNT MANAGEMENT
Manage an unlimited number of bank accounts in both local and foreign currencies.

BANK RECONCILIATION
Reconcile your bank accounts in Microsoft Dynamics NAV with your statements. Apply amounts from your bank account ledger to the reconciliation form and keep track of all bank statements.

CHECK WRITING
Generate printed checks with unique number series for each bank account. You can also void or reprint an already printed check, and specify on the journal line whether you want this payment to be made with a computer or a manual check.

 

Business Intelligence and Reporting

Business Analytics

BUSINESS ANALYTICS ADVANCED
Advanced windows viewer enables easy analysis and includes a report writer, a web interface, and the possibility of simple data mining.

BUSINESS ANALYTICS BASE FUNCTIONALITY
Analyze data from different application areas within Microsoft Dynamics NAV. View data measures of your choice across dimensional models. This granule includes a set of forms for configuration of dimensions and measures. A configuration engine configures Data Transformation Services (DTS) packages for data transfer and configures schema for datamart tables and OLAP cubes. You can view and analyze data with Excel by connecting Excel to the OLAP cubes.

The Microsoft FRx® and Forecaster components are available to Canada and United States customer locations with Canada and United States licenses.

 

Supply Chain Management (SCM)

Sales and Receivables

ALTERNATIVE SHIP-TOS
Set up ship-to addresses for a specific customer when the customer has multiple invoicing and ship-to addresses.

BASIC RECEIVABLES
Set up and maintain the customer table. Post sales transactions in journals and manage receivables; register customers and manage receivables using general journals. Together with Multiple Currencies, this granule can post sales transactions and manage receivables in multiple currencies for each customer. Basic Receivables is integrated with Basic General Ledger and Inventory and is required for the configuration of all other Sales and Receivables granules. Sales Invoicing is also frequently used with this granule. Always use this granule when your solution requires a customer table.

CALENDARS
Set up calendars with working and non-working days. Assign a base calendar to customers, vendors, locations, companies, shipping agent services, and the service management setup—and make changes to each as necessary. Calendar entries will be used in date calculations on sales orders, purchase orders, transfer orders, production orders, service orders, and requisition and planning worksheets.

CAMPAIGN PRICING
Work with sales prices and sales line discounts connected with specific campaigns. After you have activated the prices/discounts, any customer or contact related to a company currently in a segment associated with a given campaign can access the price/discount associated with that campaign. Prices are valid for the life of the campaign or until you decide to deactivate them. When you create a sales document or service order, the campaign price/discount is included among the pricing reductions available when Microsoft Dynamics NAV chooses the price to retrieve on the line.

ORDER PROMISING
Calculate availability and delivery dates. Find out if it is possible to deliver on a particular date, or calculate a possible delivery date based on lead time or production time if you have no inventory available.

SALES INVOICING
Set up, post, and print customer invoices and sales credit memos. This granule is fully integrated with General Ledger and Inventory.

SALES INVOICE DISCOUNTS
Calculate invoice discounts automatically. Set up any number of invoice discount terms, including a certain minimum amount, discount percentage, and/or a service charge. The discount is calculated on the individual item lines and becomes part of the net sum of the invoice. Calculations can be done in both local and foreign currencies.

SALES LINE DISCOUNTING
Work with customer discounts that are either customer-specific or customer-group-specific so you can share a discount among severalcustomers. Negotiate the discount percentage for each customer or customer discount group.

SALES LINE PRICING
Work with sales prices that are either customer-specific or customer-group-specific so that you can share a price among several customers. Negotiate the actual prices with the customer or customer price group.

SALES ORDER MANAGEMENT
Manage sales quotes, blanket sales orders, and sales order processes. Setting up an invoice directly differs from setting up a sales order in which the quantity available is adjusted as soon as an amount is entered on a sales order line. Quantity available is not affected by an invoice until the invoice is posted. Use the Sales Order Management granule to:

  • Manage partial shipments.
  • Ship and invoice separately.
  • Create prepayment invoices for the sales order.
  • Use quotes and blanket orders in the sales phase. (Quotes and blanket orders do not affect inventory figures.)

SALES RETURN ORDER MANAGEMENT*
This granule enables you to create a sales return order, so you can compensate a customer for wrong or damaged items. Items can be received against the sales return order. Create a partial return receipt or combine return receipts on one credit memo. Link sales return orders with replacement sales orders.
* Available a la carte for Business Essentials customers with Greek Microsoft Dynamics NAV licenses.

SHIPPING AGENTS
Set up multiple shipping agents (for example, UPS, DHL, external carriers, or your own carrier) and relate their services (express, overnight, standard) with shipping time. Use this granule with sales orders and transfer orders.

Sales Tax

SALES TAX
Calculate U.S. Sales Tax and set up individual tax areas for each customer and vendor. Also enables you to calculate use tax on the tax. Sales tax can also be calculated from the general journal lines.

Purchase and Payables

ALTERNATIVE ORDER ADDRESSES
Manage addresses for vendors who have more than one order address. The number of possible order addresses is unlimited.

BASIC PAYABLES
Set up and maintain a vendor table, post purchase transactions in journals, and manage payables. Includes the vendor table and enables you to generate vendor ledger entries using general journals. Use this together with the Multiple Currencies granule to post purchase transactions and manage payables in multiple currencies for each vendor. This granule is always used if your solution requires a vendor table. It is integrated with General Ledger and Inventory and required for the configuration of all other Purchase and Payables granules. Purchase Invoicing is also frequently used with this granule.

DROP SHIPMENTS
Link sales and purchase orders, and when items are shipped directly from the vendor, link them to the customer. Handle items shipped direct from vendor to customer without manually entering inventory. The invoicing process is not affected by drop shipments. This granule is useful for businesses that sell items that are shipped directly from the vendor to the customer without ever being placed in inventory.

PURCHASE INVOICING
Set up, post, and print purchase invoices and purchase credit memos. This granule is integrated with General Ledger and Inventory.

PURCHASE INVOICE DISCOUNTS
Calculate invoice discounts automatically. The discount can differ from vendor to vendor with different minimum amounts (also in different currencies) and different rates, depending on the size of the invoice. The discount is calculated on the individual item lines and becomes part of the net sum of the invoice.

PURCHASE LINE DISCOUNTING
Work with vendor-specific purchase discounts (the percentage that the vendor will give as a discount). With a line discount, you negotiate the percentage discount that the vendor will give.

PURCHASE LINE PRICING
Work with purchase prices that are vendor-specific (the prices negotiated with the vendor). With a purchase price, you negotiate the actual prices with the vendor.

PURCHASE ORDER MANAGEMENT
Manage purchase quotes, blanket orders, and purchase order processes. Creating a purchase order differs from creating a purchase invoice directly. The quantity available is adjusted as soon as an amount is entered on a purchase order line, but it is not affected by a purchase invoice until the invoice is posted. Use this granule to:

  • Manage partial receipts.
  • Receive and invoice separately and create prepayment invoices for the purchase order.
  • Use quotes and blanket orders in the purchase phase. (Quotes and blanket orders do not affect inventory figures.)

PURCHASE RETURN ORDER MANAGEMENT*
Create a purchase return order in order to compensate your own company for wrong or damaged items. Items can then be picked from the purchase return order. You can set up partial return shipments or combine return shipments in one credit memo and link purchase return orders with replacement purchase orders.
* Available a la carte for Business Essentials customers with Greek Microsoft Dynamics NAV licenses.

REQUISITION MANAGEMENT
Automate the requisition process. Generate suggested purchases based on a variety of data, such as minimum and maximum quantities and reorder quantities.

Inventory

ANALYSIS REPORTS
Provide company decision-makers, especially those with overall responsibility for sales, purchases, and product portfolio management, with an efficient and flexible way to get meaningful information out of the system to inform day-to-day decisions. Built on item entries, this granule provides a customizable, analytic view that enables people to add and combine analysis objects—customers, items, and vendors—according to their needs. You can:

  • Present figures in both amounts and quantities and compare by periods as well as against budget. When the figures are put in a formula, they can become an indicator of the company’s performance.
  • Drill down to locate the cause of problems.
  • View sales dynamics; analyze inventory turnover; evaluate customers’ buying behavior; spot trends; reconsider product offerings, prices, and vendors; and make informed business decisions.

ALTERNATIVE VENDORS
Manage purchase of the same items from several different vendors. Create alternative vendors and price information for inventory items. Useful for when a company has several possible vendors for the same items.

BASIC INVENTORY
Keep track of items and prices. Set up each item and post item transactions in journals. This granule includes the Microsoft Dynamics NAV item tables, item entries, and item journals. Integrated with General Ledger and with the posting processes in Sales and Receivables and Purchase and Payables, this granule is required for the configuration of all other Inventory granules.

BILLS OF MATERIALS
Create bills of materials (BOMs). Break down finished goods into BOMs, which describe constructions, packaging details, and other products always sold together. Set up BOMs in the item table with a BOM description specifying items, resources, quantities, and so on. You can batch jobs for calculating the direct unit cost of the BOM. This granule also supports the building of kits, individual items that are grouped or packaged together to create a special, single item. BOMs for kits can be defined and assigned to items. Kits can be built and disassembled using the BOM Journal.

BIN
Organize your warehouse by assigning items to bins, the smallest unit in the warehouse logical structure. Bin assignment is done as the item journals or directly on the document lines (does not apply to order lines).

CYCLE COUNTING
Manage cycle counting, a basic method of verifying inventory record data used to maintain and increase inventory accuracy. Set up cycle counting on the item or SKU level.

ITEM BUDGETS
Make sales and purchase budgets on the customer, vendor, and item levels, and in both amounts and quantities. Prepare and record a sales budget that can serve as input to decision-makers in other operational areas, such as purchasing and logistics. Decision-makers gain information about future expected demand they can use for business discussions with the customers. After budgets are made, track the actual sales performance by means of calculating the variance. The ability to move budgeted figures between the system and Excel provides additional flexibility to the budgeting process.

ITEM CHARGES
Manage item charges. Include the value of additional cost components such as freight or insurance into the unit cost or unit price of an item.

ITEM CROSS REFERENCES
Quickly and precisely identify the items a customer is ordering on the basis of item numbers other than your own. Cross-reference information from customers, vendors, and manufacturers, as well as generic numbers, universal product codes (UPCs), and European article numbers (EANs) that can be stored and easily accessed.

ITEM SUBSTITUTIONS
Link items with the same or similar characteristics so that if a customer orders an item that is unavailable, you can offer substitute items and avoid losing the sale. Or, provide an extra service to your customer by offering lower-cost alternatives.

ITEM TRACKING
Manage and track serial and lot numbers. Assign serial or lot numbers manually or automatically, and receive and ship multiple quantities with serial/lot numbers from a single order line entry.

KITTING (VERSION 5.0 OR LATER)*
In addition to the kitting features included in the Bills of Materials granule, kits can be added to sales orders, managed using item tracking, reserved, and created using instant production. Orders, pick tickets, packing slips, and invoices can display kit details. Additional reporting is also provided for kit margins and availability calculations.
* Not available in all countries. Please check the price list.

LOCATION TRANSFERS
Track inventory as it is moved from one location to another and account for the value of inventory in transit and at various locations.

MULTIPLE LOCATIONS
Manage inventory in multiple locations. This granule includes locations in plants or production facilities as well as distribution centers, warehouses, and service cars.

NONSTOCK ITEMS
Offer items that are not part of your inventory but that you can order from the vendor or manufacturer. Such items are registered as nonstock items but otherwise are treated like any other item.

PICK*
Enable warehouse workers to create a pick from the released order. Pick is managed from a separate user interface when shipping items in an order-by-order environment.
*Only available for Advance Management edition.

PUT AWAY*
Enable warehouse workers to create a put away from the released order. Put Away is managed from a separate user interface when receiving items in an order-by-order environment.
*Only available for Advance Management edition.

STANDARD COST WORKSHEET
Efficiently review and update standard costs with this worksheet. The standard cost worksheet provides a company’s controllers with a reliable and efficient way to maintain accurate and up-to-date inventory costs. Work with standard cost updates the same way you work with an Excel spreadsheet but within the framework of Microsoft Dynamics NAV. Because it provides an overview of the current standard costs, the worksheet is a convenient place to prepare for a cost update without the changes having an immediate effect in the system. Using the worksheet, you can:

  • Carry out cost updates for both the purchased components and capacity by using different sorting criteria in several worksheets simultaneously, and then later consolidate them into one.
  • Get information that can help you identify and avoid potential errors by simulating the cost of the manufactured item due to changes in components and/or capacity use cost and then viewing the effect.
  • Help ensure that you execute the changes at a given date and that any revaluation resulting from cost changes is dealt with in the system.

STOCK-KEEPING UNITS
Manage stock-keeping units (SKUs). Identical items with the same item number can be stored in different locations and managed individually at each location. Add cost prices, replenishment, manufacturing information, and so on, based on the location.

WAREHOUSE RECEIPT*
Enable warehouse workers to create a put-away from the receipt. Warehouse Receipt is managed from a separate user interface when receiving items in a multi-order environment.
*Only available for Advance Management edition.

WAREHOUSE SHIPMENT*
Enable warehouse workers to create a pick from the shipment. Warehouse Shipment is managed from a separate user interface when shipping items in a multi-order environment.
*Only available for Advance Management edition.

 

Warehouse Management

AUTOMATED DATA CAPTURE SYSTEM*
Capture data automatically. Keep data accurate, even in a hectic environment. Uses Application Server and supports some of the workflows in Warehouse Management Systems that enables warehouse automation.
*Only available for Advance Management edition.

BIN SETUP*
Easily set up and maintain your bins by defining both the layout of your warehouse and dimensions of your racks, columns, and shelves; set up and maintain your planning parameters by defining the limitations and characteristics of each bin.
*Only available for Advance Management edition.

INTERNAL PICKS AND PUT-AWAYS*
Create pick and put-away orders for internal purposes, without using a source document (such as a purchase order or a sales order). For example, pick items for testing or put away production output.
*Only available for Advance Management edition.

WAREHOUSE MANAGEMENT SYSTEMS*
Manage items on a bin level. Receive and put away items in a bin; pick items from a bin according to a put-away template; and pick items based on the zone and bin ranking. Move items between bins using a report for optimizing the space usage and the picking process or move items manually. Warehouse instruction documents are created for the pick and put-away process, which can be carried out for sales, purchase, transfers, returns, and production orders. Service Orders is not included. To effectively use this granule, it is recommended that you also purchase the Put Away, Warehouse Receipt, Pick, and Warehouse Shipment granules.
*Only available for Advance Management edition.

 

Manufacturing Basic

Manufacturing

PRODUCTION BILL OF MATERIALS
Create bills of materials and calculate standard cost. Required for configuration of all other Manufacturing granules.

PRODUCTION ORDERS
Create and manage production orders, and post consumption and output to the production orders. After you have created a production order, you can calculate net requirements based on that production order. Production Orders includes a manual supply planning tool as an alternative to automatic planning. The Order Planning window provides the visibility and tools you need to manually plan for demand from sales lines and then to create different types of supply orders directly.

Agile Manufacturing

AGILE MANUFACTURING*
This granule enables you to run Agile Manufacturing, Supply Planning, and Capacity Planning granules.
*Only available for Advance Management edition.

VERSION MANAGEMENT*
Create and manage different versions of the manufacturing bill of materials and routings. You must purchase the Basic Capacity Planning granule before you can set up multiple versions of routings.
*Only available for Advance Management edition.

Supply Planning

BASIC SUPPLY PLANNING
Plan material requirements based on demand with support for master production scheduling and materials requirements planning. Includes:

  • Automatic production orders and purchase orders.
  • Action messages for fast and easy balancing of supply and demand.
  • Support for bucketless and bucketed material requirements planning.
  • Setup for items with their own reordering policy, including registration of whether they are manufactured by or purchased from a third party.

DEMAND FORECASTING*
Manage demand forecasting based on items.
*Only available for Advance Management edition.

Capacity Planning


BASIC CAPACITY PLANNING
Add capacities (work centers) to the manufacturing process. Set up routings and use these routings on production orders and in material requirements planning. View loads and the task list for the capacities.

FINITE LOADING*
Manage finite loading of capacity-constraint resources. Make more reliable plans by taking capacity constraints into account so that no more work is assigned to a work center than the capacities can be expected to execute during a given time period. Used with the Order Promising granule, Finite Loading also enables the system to calculate capable-to-promise (CTP).
*Only available for Advance Management edition.

MACHINE CENTERS*
Add machine centers as capacities to the manufacturing process.
*Only available for Advance Management edition.

PRODUCTION SCHEDULE
View production orders and capacity loading in an integrated, graphical Gantt chart. Reschedule operations by dragging and dropping in a graphical interface to update the related production order data. This granule does not provide new scheduling functionality. Instead, it enables you to use a graphical interface for tasks otherwise done in tabular form in routings, task lists, load windows, and so on. By consolidating existing data and functions for capacity planning and scheduling in one graphical interface, this granule provides an improved overview and simplifies use for different user roles. This granule is targeted at smaller manufacturing companies, so it does not support the more advanced capacity planning features such as Finite Loading, and it is best suited for a limited amount of concurrent production orders.

 

Project Management

Resources

BASIC RESOURCES
Keep track of resources and prices. Register and sell resources, combine related resources into one resource group, or track individual resources. Divide resources into labor and equipment and allocate resources to a specific job in a time schedule.

CAPACITY MANAGEMENT
Plan capacity and sales, and manage usage statistics and profitability of resources. Create your plan in a calendar system with the level of detail and for the period of time that you need. Also monitor resource usage and get a complete overview of your capacity for each resource with information about availability and planned costs on orders and quotes.

MULTIPLE COSTS
Manage alternative costs for resources and resource groups. The costs can be fixed or based on an additional percentage or an additional fixed charge. Define as many work types as you need.

Jobs

JOBS
Keep track of usage on jobs and data for invoicing the customer. Manage both fixed-price jobs and time-and-materials jobs. You can also:

  • Create a plan for a job with multiple tasks and task groupings. Each task can have a budget and can be done for whatever period of time you need.
  • Copy a budget from one job to another and set up a job-specific price list for charging of items, resources, and general ledger account expenses to the job’s customer.
  • View suggested Work in Progress and Recognition postings for a job.
  • Plan and invoice the job in a currency other than the local currency using Jobs together with Multiple Currencies.
  • Assign a specific job to a specific customer and invoice the job completely or partially using Jobs together with Sales Invoicing.

JOBS SUITE*
The Jobs Suite is available as an a la carte granule for Business Essentials edition and contains Jobs, Capacity Management, and Multiple Costs—see descriptions above.
*Available for Business Essentials edition.

 

Sales, Marketing, and Service Management

Sales and Marketing

CAMPAIGN MANAGEMENT
Organize campaigns based on segments of your contacts that you define. Define segments based on specific criteria, such as sales, contact profiles, and interactions, and reuse existing segments or segmentation criteria. Use the Merge feature in Word (or send other file formats) to communicate with the contacts in your segment. To send a document to people of different nationalities in their native language, use Campaign Management with Interaction/Document Management.

CONTACT CLASSIFICATION
Sort your contacts into categories, and automatically classify your customers based on criteria you specify. For example, you can see the program group contacts in terms of revenue. Use this information to target contacts for your campaigns. Divide your customers into ABC segments and even use this granule for rating (assign the weights of two questions to identify the value of a third question).

CONTACT MANAGEMENT
Maintain an overview of your contacts, and personalize your approach to them. Record your contact information for all business relationships. This granule is tightly integrated with the Sales and Receivables application area. You can also:

  • Specify the individual people related to each contact.
  • Get an automatic alert if you enter contact information that already exists with the duplicate check function.
  • Get a precise view of prospects and customers by categorizing your contacts based on profiling questions.
  • Issue quotes to prospects or create sales documents for specific contacts if you have Sales Order Management.

CONTACT SEARCH
Search for all information related to a specific contact—for example, an opportunity, an address, or comments about this contact. Find information even when you don’t know the correct spelling of a contact’s name.

INTERACTION/DOCUMENT MANAGEMENT
Record all the interactions that you have with your contacts—for example, telephone calls, meetings, or letters. Attach documents to interactions (Word, Excel, or .txt files). You can also automatically record other interactions—for example, all Microsoft Dynamics NAV documents that you send to your contacts, like sales orders or quotes, can be logged and retrieved at a later time. By using TAPI (Telephony Application Programming Interface) compliant telecom devices, you can call a contact by clicking a button on the electronic contact card.

MAIL LOGGING FOR MICROSOFT EXCHANGE SERVER
Log all email correspondence. Log inbound and outbound email sent through Microsoft Dynamics NAV or Microsoft Outlook®, and set up the program to log automatically or manually in Microsoft Dynamics NAV. The solution is server-based and requires Microsoft Exchange Server (version 5.5, SP 4 or later) in order for you to keep email messages in their natural environment to ease administration.

OPPORTUNITY MANAGEMENT
Keep track of sales opportunities. Section your sales processes into different stages, and use this information to get an overview of and manage your sales opportunities.

OUTLOOK CLIENT INTEGRATION
Synchronize your to-do items and your contacts in Microsoft Dynamics NAV with meetings, tasks, and contacts in Outlook. Create, update, cancel, and delete in one program and, at a specific time, synchronize from within Outlook. You can also customize synchronization by adding fields or adding new entities to be synchronized.

TASK MANAGEMENT
Organize the tasks related to your sales and marketing activities. Create to-do lists for yourself and assign tasks to other users or teams of users. Automatically create recurring to-do items and activities consisting of several to-do items.

Service Management


BRL SERVICE MANAGEMENT PACKAGE*
This provides all the Microsoft Dynamics NAV Service Management granules in one package at a very attractive price for easy configuration with new Business Ready Licensing packages only. It includes Service Order Management, Service Price Management, Service Item Management, Service Contract Management, and Planning and Dispatching.
*Only available for Advance Management edition.

PLANNING AND DISPATCHING*
Assign personnel to work orders. Log details such as work order handling and work order status. For dispatching, manage service personnel and field technician information and filter according to availability, skills, and stock items. Gain an overview of service task prioritization, service loads, and task escalations.
*Only available for Advance Management edition.

SERVICE CONTRACT MANAGEMENT*
Set up an agreement with the customer concerning the service level to be delivered. With this granule, you can:

  • Maintain information on contract history, contract renewal, and contract templates.
  • Manage warranty details on service items and spare parts.
  • Record details on service levels, response times, and discount levels, as well as on the service history of each contract, including used service items and parts and labor hours.
  • Measure contract profitability.
  • Generate contract quotes.

It is recommended that you also use the Service Order Management and Service Item Management granules.
*Only available for Advance Management edition.

SERVICE ITEM MANAGEMENT*
Record and keep track of all your service items, including contract information, component management, and BOM reference and warranty information. Use the Trendscape Analysis feature to view key performance indicators on the service item in a given time frame.
*Only available for Advance Management edition.

SERVICE ORDER MANAGEMENT*
Register your after-sales issues including service requests, services due, service orders, and repair requests. Service requests can be initiated by the customer or created automatically according to the terms in your service agreement. Data can be entered in the service orders by a call center employee or by your repair shop. You can also use this granule to register impromptu or one-off service orders. Register and manage equipment loaned to customers. Get a complete history of your service orders and service order quotes through the Service Order Log.
*Only available for Advance Management edition.

SERVICE PRICE MANAGEMENT*
Set up, maintain, and monitor your service prices. Set up price groups based on different criteria—such as the service item (or several item groups), the service task involved, or the type of fault—for a limited period of time, or for a specific customer or currency. Define price calculation structures that include all parameters involved in providing service—for example, the parts used, the different work types, and the service charges. The system automatically assigns the correct price structure to the service orders that match the service price group criteria. You can also assign fixed prices, minimum prices, or maximum prices to service price groups and view statistics about the profitability of each service price group.
*Only available for Advance Management edition.

Microsoft Dynamics CRM Integration

MICROSOFT DYNAMICS CRM PROFESSIONAL SERVER
Create and easily maintain a clear picture of customers—including complex supply chain relationships with partners and suppliers—from first contact through purchase and post sales, by using a comprehensive customer relationship management solution that’s easy to learn and use.

 

Human Resources Management (HRM)


BASIC HUMAN RESOURCES
Efficiently manage your company’s human resources. Group and track relevant employee information and organize employee data according to different types of information, such as experience, skills, education, training, and union membership. Store personal information, track job openings in your organization, and extract a list of candidates for these positions. Keep track of benefits and company items such as keys, credit cards, computers, and cars. Easily record all types of absences in units of measure that you define, and attach alternative addresses and relatives’ names to employees.

 

Workspace Collaboration

Employee Portal Users—Partial Access Named (minimum 10 users)

LIGHT USER (NAMED USER)
Microsoft Dynamics Light User is a named user and can be used to grant access to Microsoft Dynamics NAV for both internal users such as employees and contractual workers as well as for named third parties such as agents, customers, or contractors which are not part of the company.

EMPLOYEE SELF SERVICE USER (NAMED USER)
Microsoft Dynamics Employee Self Service User provides a license for access to Microsoft Dynamics NAV data via any other application interface than the Microsoft Dynamics NAV Users (for example, via Microsoft SharePoint®, Office, web or third-party applications).

LIMITED DEVICE CAL (DEVICE)
Microsoft Dynamics Limited Device CAL provides a license for access to Microsoft Dynamics NAV data via single-purpose devices (for example, Bar Code Data Capture).

 

Languages

MULTIPLE DOCUMENT LANGUAGES
Set up alternative descriptions of your inventory items and print reports in multiple languages (for example, you can make invoices in the receiver’s language). Descriptions can be linked to individual customers, which is especially useful for sales to foreign countries. It can, however, be useful to customize the item descriptions even for domestic customers. The alternative item descriptions are automatically selected. To use the multiple language features, the texts for the alternative languages must be inserted in the relevant application objects.

MULTIPLE LANGUAGES (EACH)
Switch languages on the client in real time, provided that the language is available in the program. The language module can be used to run multilanguage functionality.

IMPORTANT: Users can use this language module only if the personal license file contains the language granule for the specific language. Each language granule covers the functionality for only one specific language. For example, the Danish language module contains all Danish strings for Danish functionality. It does not contain Danish strings for French or other language functionality.

 

Configuration and Development


APPLICATION BUILDER
Change the business rules and special calculations that work behind the scenes. Business rules and special calculations are defined in C/ AL (the C/SIDE application language). Although this granule includes access to C/AL, it does not permit access to existing C/AL code that updates write-protected tables (for example, postings). With Application Builder, you can create entirely new areas of functionality for your application, enabling you to tailor Microsoft Dynamics NAV to fit your entire organization. It also enables you to create 100 codeunit objects (numbered from 50,000 to 50,099). You can also take advantage of the functionality included for developers in the Navigation Pane Designer (for example, creating new menu items).

FORM AND PAGE DESIGNER
Change existing forms and pages (windows displayed on the screen for data entry and inquiry), and it enables you to create 100 new form and page objects (included and numbered from 50,000 to 50,099). The Forms and Page Designer granule also enables you to use the Navigation Pane Designer. This means, for example, that you can create new menu items. This granule does not include access to C/AL from forms or pages.

REPORT AND DATAPORT DESIGNER
Change existing reports and dataports and create 100 new report objects and 100 new dataport objects (numbered from 50,000 to 50,099). This granule provides access to C/AL (the C/SIDE application language) from reports and dataports used for defining special calculations and business rules. Create new reports from scratch or copy an existing report to use as a starting point. Every report in Microsoft Dynamics NAV is created using this tool and can therefore be easily customized. This granule enables you to take advantage of the functionality included for developers in the Navigation Pane Designer (for example, creating new menu items).

SOLUTION DEVELOPER
Change the business rules and special calculations that work behind the scenes. Business rules and special calculations are defined in C/AL (the C/SIDE application language). This granule provides access to code that updates write-protected tables to the Merge and Upgrade Tools. You can also:
• Change or create any object type. • Use the menu options Translate/Export and Translate/Import in the Object Designer.
(These options are not available with the Application Builder granule.)

TABLE DESIGNER*
Change existing table definitions and create 10 new tables (numbered from 50,000 to 50,009). You can change properties on fields, such as the field name, decimal places, and maximum value, add new fields to existing tables, and create new tables to store data specific to your business. Create keys for sorting information and change or create new FlowFields and FlowFilters for “slicing and dicing” information in new ways. This granule does not include access to C/AL from tables.
* Included in Advanced Management; available to Business Essentials customers a la carte.

XMLPORT DESIGNER
Create new or change existing XMLport objects. XMLport Designer provides access to C/AL (the C/SIDE application language) from XMLports used for defining special calculations and business rules. Every XMLport object in Microsoft Dynamics NAV is created using this tool and can therefore be customized easily. This granule enables you to create 100 new XMLport objects (numbered from 50,000 to 50,099) and to take advantage of the functionality included for developers in the Navigation Pane Designer (for example, creating new menu items).

 

Application Objects


CODEUNITS (EACH)
Codeunits are used to code new functions in the application.

CODEUNITS* (100)
Additional groups of 100 are available a la carte.
* One instance included in the Foundation pack.

DATAPORTS (EACH)
Dataports are used to define importing and exporting of data.

DATAPORTS (100)
License in groups of 100.

FORMS (EACH)
Forms are used to display fields and data in windows.

FORMS (100)
License in groups of 100.

REPORTS (EACH)
Reports are used for all types of internal and external reporting.

REPORTS (100)
License in groups of 100.

TABLES (EACH)
Tables are the basis of the data structure and are used to set up and define the fields that are used in the application. Applications consist of five types of objects. You can acquire additional objects and create new functions when the need for them arises. Application objects are stored in the database, so when you import new objects, they are incorporated into the solution right away. Tables are the basis of the data structure and are used to set up and define the fields that are used in the application.

TABLES (10)
License in groups of 10.

XMLPORTS (EACH) (VERSION 4.0 OR LATER ONLY)
You can acquire additional XMLport objects and create functions when the need for them arises.

XMLPORTS (100) (VERSION 4.0 OR LATER ONLY)
Acquire additional XMLport objects and create functions when the need for them arises. This granule enables you to create 100 XMLport objects.

 

Other


ADVANCED DIMENSIONS
Advanced Dimensions provides unlimited dimensions for use in transactions in all ledgers. You can name all the dimensions as most appropriate for your business. In addition to an unlimited number of dimensions, this granule includes advanced dimensions functionality that enables you to set up rules for how to combine dimensions and dimension values. This helps you control the use of dimensions and increases the reliability of output based on dimensions. You can also:

  • Set up rules for prioritization of default values and define dimension rules to fit your specific business.
  • Set up and use analysis views to analyze general ledger transactions per dimension and combine dimensions as you want.
  • Include budget information in analysis views, which is an advanced way of analyzing data using dimensions.
  • Combine analysis of dimensions with the use of account schedules.

BASIC DIMENSIONS
Add two additional dimensions to the general ledger and to any of the other ledgers in Microsoft Dynamics NAV for greater flexibility when working with analytical tools. You can give the two dimensions the names most appropriate for your business and assign dimension codes to each transaction that involves a general ledger account, customer, vendor, fixed asset, resource, job, or inventory item. In addition, you can define default dimension values and rules for the default values for all account types (general ledger, customer, vendor, item, and so on) to help you easily add dimensions to all transactions. This granule can be used in companies that, for example, have several projects, regions, or profit centers. You can also use it to:

  • Closely analyze projects in companies that work with projects across departments and functions.
  • Generate a statement of operations for a company car account, where the individual automobiles are set up as projects.
  • Establish a single account for all company cars, even though a detailed statement per car is called for.
  • Print a balance for a given department or project or for combinations of the two.

BUSINESS NOTIFICATION
Automatically send notifications and alerts based on business rules and determined by business needs both internally in the company and externally to business partners. Notifications and alerts are sent via email and are based on business rules, determined by your business needs, and set up within your Microsoft Dynamics NAV solution.

BUSINESS NOTIFICATION WORKSHEET
Run events in periodic batches. Includes six out-of-the-box event templates that cover and solve common supply chain problems: Purchase Order—Ensure delivery of goods; Purchase Order—Vendor confirmation not received; Purchase Order—Goods not received from vendor; Production Order—Production delayed; Inventory—Item quantity status; Production BOM; and Production BOM V— Items updated.

C/FRONT
Use the C programming language to make an external program function as a client of a Microsoft Dynamics NAV database. C/FRONT is a programming interface for the Microsoft Dynamics NAV database. C/FRONT enables you to integrate Microsoft Dynamics NAV with an electronic mail system. This granule can also be used with specific solutions developed for Microsoft Dynamics NAV. For each instance of C/FRONT use, one additional session is required.

C/ODBC
Enables you to continue to work on Microsoft Dynamics NAV data in other programs that support ODBC—for example, Word, Excel, and Lotus 1-2-3. For each instance of C/ODBC use, one additional session is required.

C/OCx
Enables you to use C/SIDE as an automation controller, and to use OCXs (Custom Controls). The automation controller functionality enables you to control an application that is an automation server (for example, Excel or Word) from C/AL. In this way, you can:

  • Use Excel as a function library, or transfer data from C/SIDE to Excel and generate a graph based on this data.
  • Create a form letter in Word directly from C/SIDE.
  • Integrate Outlook (for example, create an Outlook contact directly from a customer record). C/OCX also supports non-visual OCXs. An OCX is a COM object that executes in process (that is, it is not a stand-alone program). An OCX could contain, for example, a mathematical function library or an interface to an external device. You can buy third-party controls or develop your own in Microsoft Visual C++® or Visual Basic®. This granule is not required to run objects that use OCX or Automation variables. This granule enables you to:
  • Create OCX and Automation variables in any object containing C/AL code.
  • Import objects in text format that contain OCX and Automation variables.

CLIENT MONITOR
Register all communication between a client and a server in terms of the communication between the client using the tool and the server. (Note: This does not monitor everything happening on the server itself.) Client Monitor can be used by C/AL programmers and/or the system manager to analyze communication because all database calls are saved with detailed information. Useful for performance tuning.

COMMERCE GATEWAY
Add setup and management functionality for Commerce Gateway to Microsoft Dynamics NAV. Commerce Gateway includes setup of customers, vendors, and other partners (setup consists of the partners you will exchange documents with, and the documents themselves). This granule gives you access to 20 partners. A partner can be a customer, vendor, or a marketplace. Partners that are both a customer and a vendor count as only one partner. The granule includes 16 different XML schemes: Sales: Request for Quote, Quote, Order, Confirmation, Delivery Note, Invoice, Credit Memo; Purchase: Request for Quote, Quote, Order, Confirmation, Receipt Note, Invoice, Credit Memo; Inventory: Product Catalog (both import and export).

COMMERCE GATEWAY UNLIMITED
Gain access to an unlimited number of partners.

EXTENDED TEXT
Set up an unlimited number of lines to describe inventory items, resources, and general ledger accounts. You can set up extended text so that an additional description is copied automatically onto sales or purchase documents when lines are entered. The description can also be made date-sensitive to allow for special messages for a specific period—for example, to communicate certain promotional offerings or certain warranty conditions. You can also specify extended text for various languages.

INTRASTAT
Automatically retrieve the necessary data to report Intrastat information to statistics authorities. Local customs authorities can inform you whether your company is obligated to file such a report.

JOB QUEUE
Automate service or schedule tasks. For example, you can automatically generate service contract renewals or service contract invoices. You can set up the program to automatically check whether there are any batches to be processed on a specific date.

MULTIPLE CURRENCIES
Manage multiple currencies throughout the system, including payables and receivables, general ledger reports, resource and inventory items, and bank accounts (when integrated with the Cash Management granules). With Multiple Currencies, you can:

  • Enter exchange rates and convert currency in full compliance with euro legislation (including “triangulation”) in the European Monetary Union (EMU) countries. Triangulation is the required method of currency conversion during the transitional period of the euro.
  • Perform currency conversion according to exchange rates that are stored and maintained in the exchange rate table.
  • Set up a currency in the exchange rate table and specify the format so that amounts will always be shown in the correct format on all forms and reports throughout the system.
  • Enter exchange rates for a date or for a period in the exchange rate table.
  • Calculate the exchange rate associated with the date on the transaction for each conversion of a currency amount to a local amount.
  • Save historical exchange rates in the exchange rate table to keep track of fluctuations over a period of time.
  • Transact business in any number of currencies for any customer and vendor. For example, companies can issue an invoice in one currency and accept payment for that invoice in a different currency.
  • Manage currency conversion dynamically and help ensure efficient processing of exchange rate updates.
  • Store details of transactions involving receivables and payables in local and foreign currencies so that aging and reports for receivables and payables can be printed in local or foreign currency.
  • Use the Exchange Rate Adjustment option to adjust receivables and payables and post unrealized gains/losses to the general ledger. At payment, gains/losses are realized, and corresponding postings are made in the general ledger. If you use an additional reporting currency in the general ledger, the Exchange Rate Adjustment option also adjusts the general ledger according to your setup for each general ledger account.

PER DATABASE LICENSE (SQL SERVER)
Per Database License is required when you want to run several databases on the same instance of SQL Server. Each database uses its own license file. In order to have more than one database using different license files, those license files must contain this granule. Without it, all databases on the server that do not use their own license files use one common license file.

REASON CODES
Define a set of reason codes that can be assigned to individual transactions throughout the system. This provides additional user-defined audit trails that complement the information already provided by system assigned audit trails and posting descriptions. Define reason codes on journals as well as on sales and purchase headers. For example, use reason codes to mark all ledger entries made in connection with the closing of the fiscal year.

SUBSIDIARY (UNLIMITED)
For BRL licenses the Software License Terms (SLT) permit qualified affiliates of the licensing company to grant systems access to employees of those affiliates, making subsidiary licensing redundant. Please refer to the SLT for full details.

 

Local Granules

LOCAL GRANULES
Microsoft Dynamics NAV provides numerous granules that support local business processes and practices. They are available as Additional Components (a la carte granules) for Business Essentials and Advanced Management customers. Consult the latest price list for details and availability for the particular licensing package.

Microsoft Dynamics CRM 2011

Boost Sales, Service and Customer Satisfaction with CRM that works the way you do and fits your business:

  • Native Outlook client experience
  • Fast, flexible access to real-time data for synchronization across
  • Automate workflows to standardize handling across geographic locations
  • Organize customers and leads with a centralized source
  • Actionable intelligence via dashboards, charts & visualizations and much, much more.


Sales Solution

Spend more time selling and less time on administrative tasks by using the familiar and intelligent sales capabilities of Microsoft Dynamics CRM business software. Take advantage of embedded Microsoft Office capabilities, full lead-to-cash visibility, guided sales processes, and actionable analytics to optimize your sales efforts.

Familiar:  Sales Tools that are Natural and Personal

  • Lead to Cash Visibility: Track interactions, communications, offers, and orders throughout the sales cycle so you can drive sales excellence with every interaction.
  • Native Outlook Experience: Centrally manage email messages, appointments, tasks, contacts, and customer information right within Microsoft Outlook for improved productivity.
  • Holistic Account Management: Better understand your customers’ needs and preferences with a 360-degree customer view and easy-to-use segmentation tools.
  • Microsoft Office Productivity: Drive efficiency gains with embedded Microsoft Office features like Excel® export/import, built-in mail-merge, contextual ribbons, and more.
  • Intuitive Filtering: Help your sales staff to quickly access their most important records with most recently used lists, record pinning, and real-time data filtering.
  • Data Access: Make sure the right people have easy access to your valuable sales data with role-based forms, personal views, and field-level security.

Intelligent:  Information that is insightful and actionable

  • Intelligent Lead Management: Easily convert leads and automatically route them to the most effective resource with intuitive lead management and flexible sales territories.
  • More Effective Selling: Identify optimal products and pricing, track opportunity and competitor details, and instantly create quotes with deep opportunity management capabilities.
  • Guided Dialogs: Drive efficacy, increase conversion rates, and better capitalize on cross-sell and up-sell opportunities with guided dialogs and sales-focused call scripts.
  • Actionable Analytics: Visualize key performance indicators (KPIs) with real-time dashboards. Zero in on key data points with drill-down analysis and inline data visualization.
  • Streamlined Goal Management: Instantly define and track sales quotas at individual, team, territory, and organization levels with intuitive goal management capabilities.
  • Real-Time Forecasts: Keep your pulse on sales performance and improve financial planning with real-time sales forecasts and pipeline reports.
  • Comprehensive Auditing: Improve visibility into the sales process and help identify areas for improvement with system-wide auditing.

Connected:  A Sales Organization that is united and Collaborative

  • Insightful Connections: Uncover new opportunities and track influencers in the sales process with the Connections feature and the Social Connector.
  • Improved Team Selling: Enable greater internal collaboration and team selling with team-based record ownership and real-time communication tools.
  • Centralized Document Management: Streamline the management of quotes, proposals, orders, invoices, and other sales documents with holistic document management capabilities.
  • Mobile Productivity: Continue to work the deal, engage with customers, and manage your sales pipeline with offline support and robust mobile device solutions.
  • Consistent Processes: Streamline approvals, automate follow-up tasks, and enforce best practices across the sales organization with flexible workflows.
  • Robust Portal Solutions: Better collaborate with partners and customers through easy-to-use portal solutions for Microsoft Dynamics CRM.
  • Online Data Sources: Maximize the power of online data sources through pre-built integration with partners such as Hoovers, InsideView, ZoomInfo, and many more.


Customer Service Solution

World-class customer experiences start with your people. Microsoft Dynamics CRM business software arms your customer service professionals with a customer service and support solution that combines the power of productivity with ease of use. Users can take advantage of a wealth of features like case management, workflows, dashboards, and knowledge management right within the Microsoft Outlook client so they can work in a way that is natural and personal to deliver consistent, fast, and efficient service.

FAMILIAR: CUSTOMER SERVICE CAPABILITIES THAT ARE NATURAL AND PERSONAL

  • Streamlined Case Management: Take advantage of intuitive case management capabilities to streamline case creation, tracking, resolution, and escalation.
  • Native Outlook Client: Centrally manage contacts, calendaring, service tasks, and email through a familiar Microsoft Outlook interface for improved efficiencies.
  • Advanced Personalization: Spend less time looking for information and more time serving customers with personal views, most recently used lists, and record pinning.
  • Full Interaction History: Track the details of every interaction, including offers, orders, contracts, and cases, so you can provide the right service at the right time.
  • Service Response: Enable faster, more effective responses with built-in mail-merge, email templates, and one-click conversion of email messages to cases.

INTELLIGENT: INFORMATION THAT IS INSIGHTFUL AND ACTIONABLE

  • Service Scheduling: Manage field service appointments, facilities, and resources with the powerful unified service scheduling feature.
  • Purchase History: Track product purchasing history, contracts, and key renewal dates so agents can take proactive action and offer relevant services or products.
  • Insightful Service Analytics: Deepen insight with out-of-the box or configurable dashboards, drill-down analysis, and inline data visualization capabilities.
  • Service Queue Management: Build queues against any entity, user, or team and streamline work state management for improved efficiency.
  • Service Record Auditing: Improve visibility into service and support activities and effectively meet service level agreements (SLAs) with system-wide auditing.
  • Guided Service Processes:  Streamline case resolution and escalations with guided dialogs, automated processes, and conditional formatting rules.
  • Service Goal Management: Instantly track service goals, such as first call resolution, average call time, and more with comprehensive goal management capabilities.

CONNECTED: SERVICE THAT IS COLLABORATIVE AND RESPONSIVE

  • Centralized Document Management: Manage cases, service contracts, FAQs, and more with embedded Microsoft SharePoint® document management capabilities.
  • Knowledge Management: Up-level your customer service skills by creating, retrieving, and sharing knowledge through a shared knowledge repository.
  • Service Team Management: Facilitate internal collaboration and coordinated problem resolution with team management capabilities and real-time communication tools.
  • Web Self-Service: Empower customers to find answers, create their own cases, and schedule service appointments through the web 24 hours a day, 7 days a week.
  • Unified Desktop: Use your CRM solution to deliver a unified service desktop that combines service applications within a single, streamlined interface.


Marketing Solution

Optimize your marketing efforts using the familiar and intelligent marketing capabilities of Microsoft Dynamics CRM business software. Use flexible segmentation tools, intuitive campaign management features, robust workflows, and insightful analytics to increase the effectiveness of your marketing programs.


Familiar:  Marketing that is natural and personal

  • Native Outlook Experience: Improve efficiency by centrally managing email messages, appointments, tasks, contacts, and customer information right from within Microsoft Outlook.
  • Improved Data Management: Expedite data import jobs and improve data quality with the easy-to-use Data Import Wizard and embedded data cleansing capabilities.
  • Microsoft Office Productivity: Increase productivity with the many embedded Microsoft Office features such as Excel® export/import, real-time data filtering, and contextual ribbons.
  • Pinpoint Segmentation: Identify high-probability prospects and instantly create targeted marketing lists with powerful segmentation tools and conditional formatting rules.
  • Quick Campaigns: Enable your sales and marketing staff to rapidly create impromptu campaigns by using pre-built campaign templates and the guided Quick Campaign feature.
  • Simplified Communications: Simplify your communications with built-in mail-merger capability, email templates, and one-click conversion of email messages.

Intelligent:  Information that is Insightful and Actionable

  • Campaign Life Cycle Management: Define and track campaign budgets, tasks, activities, and collateral with holistic campaign management capabilities.
  • Intelligent Lead Management: Seamlessly track lead details across the organization, zero in on high probability leads, and instantly route them to the most appropriate resource.
  • Streamlined Processes: Simplify lead qualification, budget approvals, and follow-up actions with flexible workflows and guided dialogs.
  • Holistic Response Tracking: Drive closed-loop campaign execution by easily tracking responses and converting email responses to leads or opportunities with just a click.
  • Real-Time Insight: Track key performance indicators (KPIs) and better articulate marketing return on investment with real-time dashboards, pre-built reports, and inline data visualization.
  • Comprehensive Goal Management:  Instantly track key goals like lead generation, lead conversion, and response rates against pre-defined goals for greater insight.

Connected:  Marketing that is Integrated and Collaborative

  • Permission Marketing: Streamline your permission marketing efforts through automatic tracking of opt-in/opt-out preferences and the Internet Lead Capture feature.
  • Insightful Connections: Uncover new leads, identify influencers, and better understand social trends with the Connections feature and the Social Connector.
  • Centralized Document Management: Fast-track the creation of marketing plans, campaign collateral, and other documents with comprehensive document management capabilities.
  • Improved Collaboration: Foster greater team collaboration and improve campaign relevancy with powerful teaming capabilities and real-time communication tools.
  • Seamless Event Management: Improve the effectiveness of marketing events and easily track attendee data with built-in event management capabilities.
  • Mobile Productivity:  Access campaign information, marketing budgets and other information using any web-enables mobile device or through the built-in offline capability.  
Microsoft Office 365

 

It's familiar Microsoft Office collaboration and productivity tools delivered through the cloud. Everyone can work together easily with anywhere access to email, web conferencing, documents, and calendars. It includes business-class security and is backed by Microsoft. Whether you are a small business or multinational enterprise, Office 365 offers plans designed to fit your organization's unique needs.

Microsoft Office 365 is licensed on a flexible, per-user per-month subscription plan with predictable annual costs—enabling you to scale the services when it makes sense. Microsoft manages the IT software and you control the user access rights.

Microsoft Office 365 takes the industry's most recognized productive and collaboration tools and delivers them as a subscription service. With our cloud services, your organization can lower overall costs and deliver the right tools for the right users, all with appropriate layers of security and compliance. And, Office 365 includes a financially-backed service level agreement, allowing you to feel confident that you chose the best cloud solution.

Office 365 delivers user productivity you can count on

  • Virtually anywhere-access* to email, important documents, contacts, and calendars on nearly any device (including PC, Mac, Windows Phone, iPhone, Android phones, Symbian phones, and BlackBerry**).
  • Office 365 works with the software your users already know and use like Word, Excel, OneNote and PowerPoint.

 

Office 365 takes the worry out of IT 

  • An easy-to-use administration console allows IT administrators to stay in control of user accounts, access rights, and organization-wide deployment.
  • You can count on Microsoft, an industry leader in productivity, for reliability. Microsoft provides a financially-backed 99.9% uptime guarantee.

 

Office 365 for professionals and small businesses (Plan P)

Microsoft Office 365 for professionals and small businesses is a $6 per user/per month subscription service that lets you access your email, important documents , contacts, and calendar on almost any device, virtually anywhere.

This plan is ideal for organizations with fewer than 25 employees that do not have IT staff or expertise.

Office 365 for midsize businesses and enterprises (Plan E family)

Starting at just $10 per user/per month, these plans are designed for organizations with advanced IT needs including Active Directory Integration, advanced email archiving, 24x7 IT admin support and full enterprise voice capabilities on premises, or for organizations that want Office Professional Plus delivered as a subscription.

 

Microsoft Dynamics SL

Turn Your Business Vision into Reality with Microsoft Dynamics SL

You have worked hard to build a vision for your business. With Microsoft Dynamics SL, you can turn that vision into reality with a solution designed for project- and service-driven organizations that gives you control over and visibility into what’s going on in your business, and the ability to make smart decisions that impact your margins and improve your cash flow—ultimately driving your business growth.

Today, more than 300,000 customers are using Microsoft Dynamics solutions to drive business success - and stay ahead of the competition.

 

A Proven Solution for Your Business

For more than 25 years, Microsoft Dynamics SL has delivered the functionality, performance, and ease of use that power diverse businesses around the world. With financials and distribution to services and projects, Microsoft Dynamics SL brings people and systems together to help you run your business more efficiently. 

Microsoft Dynamics SL delivers long-term value with a solution that is easy to adapt and connect with independent software vendors (ISVs), other line-of-business applications, and the Microsoft technology that you already use in your organization. Comprehensive out-of-the box capabilities and rapid, flexible deployment options help you get up and running quickly and affordably. World-class network of Microsoft partners, such as BuyERP, provide deep local and technical knowledge of specific industry requirements to help ensure that you have the best solution in place to meet your unique business needs.

Microsoft Dynamics SL provides role-tailored activities and insight into your project data

 

With Microsoft Dynamics SL, you have access to powerful project and financial management capabilities designed to meet the unique needs of project-driven organizations. Microsoft partners have built on this platform to create solutions that can help you meet requirements that are industry specific; here are just a few examples: 

  • Construction: Get the solution you need for improved sales, project management, job costing, materials management, and more—all integrated with your financial systems.
  • Government contracting: Complete projects on time, on budget, and to specification—while collecting and retaining the detailed information needed to comply with government regulations.
  • Professional services: Drive better decision making, manage people and finances, and maintain profitability for client services and projects.
  • Distribution: Cut costs and improve insight into operations by integrating your warehouse with your business and financial systems.

 

Gain Greater Control

Greater control is about having visibility into how your business is performing now, not just how it performed after the fact—it’s about knowing that your system will help drive decision-making processes and enable your people to be more proactive and productive. Microsoft Dynamics SL gives you confidence that the right people in your organization are making the right decisions at the right time. And it delivers the insight you need to monitor business performance at every possible angle—employee time and resources to inventory and shipping: 

  • Get the insight you need to manage your business. Increase financial transparency with integrated systems, shared data, and drill-down capabilities that give you audit trails and visibility into your transactions.
  • Improve decision-making processes to speed response time. Define who on your team can make critical business decisions on your behalf, and help them respond quickly and confidently using intuitive tools such as Microsoft Dynamics RoleTailored menus, activity centers, workflows with built-in notifications and alerts, and automated approval routings.
  • Go beyond basic reporting with powerful self-service analysis and business intelligence tools. Help your people work more proactively with the ability to spot opportunities and identify potential problems before they occur, and significantly reduce ad hoc requests to the IT department for reports and other information.
  • Integrate project management and accounting. Keep applications current and gain access to comprehensive project-based information with two-way data integration between Microsoft Dynamics SL and Microsoft Project Server.

 

Increase Your Margins

Cash is king—and when you make fast, informed decisions, it has a direct impact on your bottom line. With Microsoft Dynamics SL, you can make smart decisions across your business—project management, services, and inventory to customer credit limits, discounts, and payment terms—to bring down costs and turn margins into cash flow: 

  • Identify and target your top customers to drive new sales opportunities. Optimize your resources and improve end-to-end sales processes to identify the right prospects, provide better service to your best customers, and focus on new ways to increase your profitability using predictive analysis.
  • Gain efficiencies and automation for key business processes. Increase staff productivity and drive accuracy by automating your purchasing processes using order-point minimums and maximums, as well as approvals. Attach key documents to screens in Microsoft Dynamics SL for future review and sharing.
  • Optimize buying and inventory management to cut costs. Streamline supply chain processes and inventory management—and reduce operational costs companywide—with the ability to track turnover and maintain the right stock levels to serve your most profitable customers and reduce slow-moving items. 

 

Adapt Quickly - and Grown Your Business

You and your employees share a common aspiration to grow your business. To reach this goal, you need a solution that can support changing demands along the way. Simple to learn and use, Microsoft Dynamics SL works with the technology systems you already have to deliver long-term value without a complex and costly implementation:

  • Scale as your business grows. Gain the flexibility you need to accommodate new business processes and lines of business, and scale your solution to meet new demands without significant increases to your original investment—or your payroll.
  • Gain built-in personalization and customization tools. Quickly adapt Microsoft Dynamics SL to meet your unique business requirements without requiring any IT support or placing any additional strain on your other resources.
  • Choose the right solution for you. With flexible on-premises or cloud deployment options, you can choose the solution that works best for your business—and help increase IT flexibility without increasing costs.

 

Partners Boost Success for Small and Midsize Business

With more than 4.6 million small to midsize businesses worldwide driving today’s market, local partner support is a key component to staying ahead of the competition. Microsoft partners deliver the local knowledge, industry-specific and vertical expertise, and third-party solutions to meet your specialized business needs.

 

Gain Simplicity, Agility, and Value with Microsoft Dynamics SL

Microsoft Dynamics SL is designed to empower your people to be more productive and your systems to last longer, with the ability to scale to accommodate growth while delivering the insight you need to respond quickly in an ever-changing world of business.

Simple to Learn and Use

Simplicity is at the core of Microsoft Dynamics SL. It is easy to learn and use because it works like and with other familiar Microsoft technologies, such as Microsoft Office. And Microsoft Dynamics SL works the way you work, so it’s easier for you and your employees to make better decisions and get more done. Simplicity is built into every aspect of your experience—beginning with the initial purchase and deployment to ongoing maintenance and upgrades.

Delivers Agility in the Face of Rapid Change

Today’s business landscape is changing at an ever-increasing pace. To stay ahead, you need a business management solution that is designed to help you meet evolving demands. Microsoft Dynamics SL delivers the agility you need to adapt new business processes and extend functionality quickly, making it easier to enter new markets, add capabilities, or reallocate existing investments. In addition, many Microsoft partners offer cloud-based hosting for Microsoft Dynamics SL to give you flexibility to expand or contract as business conditions change. 

Drives Value for Your Business

Microsoft Dynamics SL delivers value for your business in three important ways. First, you can increase your return on investment as you boost productivity and create new ways to control expenses, helping to drive profitability. Second, Microsoft Dynamics SL offers interoperability with the other technologies you already use in your organization to help lower your total cost of ownership. Finally, you can achieve maximum benefit of your technology investment through improved time to value, especially when you don’t want or need an extensive IT infrastructure.

Whether you choose an on-premises or hosted deployment model, our global network of Microsoft partners can get you up and running quickly with tools to accelerate installation, set up and extend core functionality, and migrate data out of your legacy systems.

And there’s more. Microsoft Dynamics ERP solutions are backed by a commitment by Microsoft that includes a 10-year support life cycle for each major release—combined with an ongoing investment in research and development—so that you can grow your business with confidence, knowing that your business management solution can keep up with your ambition.

 

Dynamics SL Highlights:

Financial Management:

  • Automate payables and receivables management.
  • Better manage cash flow and improve collections.
  • Streamline expense management.
  • Gain support for multiple currencies, locations, legal entities, and companies.
  • Work in multiple companies at the same time.

 

Business Intelligence:

  • View dashboards and access key business metrics and key performance indicators in the Business Portal.
  • Access more than 100 built-in customizable reports.
  • Use real-time notifications and alerts.
  • Gain advanced analytics and predictive modeling capabilities.

 

Project Management:

  • Set up projects to fit your business, and effectively manage revenue and cost information.
  • Gain control of profitability, create budgets, track results, and preview the impact of changes.
  • Streamline labor reporting, time sheets, and expense reports.
  • Improve cash flow by quickly converting unbilled receivables to revenues.
  • Track documents, handle change orders, manage subcontractor performance, and link payments to successful delivery.
  • Manage project finances with customized rate structures, automatic allocation of charges and revenues, work-in-process tracking, and accurate project data for billing and posting.

 

Distribution: 

  • Automate planning and processing of customer orders, with built-in credit checking and robust support for price discount levels in inventory and customer categories.
  • Provide inventory receiving, billing, and sales solutions—all integrated with your financial systems.
  • Help reduce distribution costs and inventory, streamline processes, and manage complex promotional activities. At the same time, you can significantly improve your customer service.

 

IT Management:

  • Simplify implementation with out-of-the-box functionality.
  • Use built-in personalization and customization tools.
  • External source data can be integrated
  • Work with other Microsoft products such as Microsoft SharePoint technology, Microsoft Dynamics CRM, and Microsoft Office.
  • Easily connect mobile and remote workers.
  • Reduce IT infrastructure costs.